When it comes to job hunting advice, question everything you’re told

April 15, 2013 Uncategorized 1 comment , , , , ,

Punk pioneers Stiff Little Fingers‘ signature tune “Suspect Device” admonished “Don’t believe them / Question everything you’re told.” It’s sound advice for anyone looking for guidance in the job world.

The other day on /r/GetEmployed, a user asked how he should write his resume objective for a job as a sales clerk at Bass Pro Shops. He said that the prof for his Communications in the Business Environment class told him to have an objective on his resume.

I’m guessing the prof might also have advised to put “References available upon request” at the bottom of the resume, too, which is also bad advice. I’m also guessing that the prof hasn’t created a resume in the non-educational world ever.

The key here is that the original poster of the question (the OP) didn’t ask why an objective is important. He just accepted it as true without an understanding. This is a mistake. Whenever someone gives you advice, about anything, not just jobs, ask why. Ask specifically, “Why do you say I should put an objective on the resume?” or “Why do I have to wear a suit to the interview?” You need to understand why you are doing anything, and not just follow it blindly, so that you can make a decision on if you want to follow it or not. You will get conflicting opinions on everything in life, so understand the logic behind it.

I’m guessing that if the OP had gone back to his prof and asked why to have an objective, the prof’s answer would have been not much more substantive than “because that’s just what you do”. If he were to ask me why you should not have an objective, I’d explain “because it is a waste of space that says nothing except that you want the job that you’re applying for, instead of telling good information about you and why you’re good for the job”. Based on those two reasons, the OP can make his own decision.

Note: There is a time when objectives may make sense: when you’re handing out resumes blindly, like at a job fair or something, where it’s not clear what sort of job you’re looking for. Then it makes sense. But if you’re sending in a resume for a specific job, and your objective is “to get a job that is exactly like the one I’m applying for right now”, then leave it off.

Ask questions. Understand why you’re doing what you’re doing. Don’t follow anyone’s advice blindly, including mine.

Eight items to leave off your resume

March 30, 2012 Resumes 9 comments , , , , , ,

Here’s a quick list of things that should never appear on your resume. Unfortunately, I see them all the time.

A photo
unless you’re applying for a position as a model or actor.
A list of references
You’ll be asked for them at the right point in the process. If you want the company to be impressed by who you know or who you’ve worked with, then put that in the cover letter.
“References available upon request”
This is assumed. The reader will not think “This guy has no references available, so toss his resume.”
An objective
Objectives are summaries of what you want to get from the company. It doesn’t make sense to start selling yourself by telling the reader what you hope to get out of him. Replace your objective with a 3-4 bullet summary of the rest of the resume. (See more posts about objectives)
Salary information
Disclosing your salary history weakens your position when negotiating a salary. It’s also irrelevant on your resume.
An unprofessional email address
Email accounts are free from Gmail, so there’s no reason to use your “cubs_fan_1969@yourisp.com” account for professional correspondence.
Meaningless self-assessments like “I’m a hard worker” or “I work well on a team.”
Everyone says those things, so they have no meaning. Instead, the bullets for each position on your resume should give examples and evidence of these assertions. (See more posts about self-assessments)
Hobbies that don’t relate to the job
Everyone likes to read and listen to music and spend time with their families. Exception is if the hobby somehow ties to the job or company. If you play guitar and you’re applying to be an accountant for Guitar Center’s corporate office, then mention that you play, even though your job won’t involve guitar-playing directly.

What else do you see on resumes that should never be there?

How do I make my resume stand out?

November 29, 2011 Job hunting 2 comments , ,

All the time I hear people asking “How do I make my resume stand out?” It’s a great question to ask, because your resume is one of dozens or hundreds of others. The problem isn’t that you want your resume to get noticed, but that you want the reader to be interested in what you say and call you in for an interview. How do you do that?

Remove fluff

Do you have an objective? Don’t. It’s filled with meaningless fluff. “I want to leverage my skills to add value to the bottom line of a forward-thinking blah blah blah bullshit bullshit bullshit.” That says nothing other than “I want this job.” No kidding. Never use an objective.

Do you make meaningless claims like “Excellent written and verbal communication skills.” Crap. It means nothing. Anyone can say that. Give just the facts, not your own assessments. “Excellent written and verbal communication skills” is not a fact. It is an opinion, a self-assessment. Leave it off.

Those are all vague, meaningless generalities. Give details!

Add numbers and other details

Use numbers in everything you can. Numbers draw the eye and give detail. You should have at least one number on every bullet line in your resume.

Let me repeat: Every bullet point in your resume should have a number that gives size of the job.

Instead of saying “Worked on the help desk, answering user questions” you say you “Worked on the help desk, answering an average of 30 user questions per day.”

“Proficient with MS Office, Windows suite and all around tech savvy” is hopelessly vague and uninspiring. Tech savvy according to who? Your grandma? Oooh, you know Windows. So does my dog, and he died six years ago.

Now, if you’ve done amazing presentations in PowerPoint, then say that. “Created three presentations in PowerPoint in a year for area sales directors.” That says much more than “I know Office.”

Remove fluff. Add numbers and details. That’s 90% of the battle right there. If you can do that well, you’re ahead of the pack.

Looking for ideas on how to add details to your bullet points? Post them in the comments and I’ll see if I can help.

Objective: “Obtain job where I commute by zipline”

September 8, 2011 Job hunting 2 comments , , , ,

I spent an hour last night reading freelance writer Julieanne Smolinski‘s Twitter feed.  She’s funny in a Jack Handey kind of way, and I retweeted this Tweet:

I know you’re not supposed to lie on a resume, so I suppose my “Objective” has to be “obtain job where I commute by zipline.”

Thing is, that’s as good an objective to put on your résumé as any other.  Objectives say nothing and waste the attention of your reader.

Look at these sample objectives I found from Googling “sample resume objectives”:

  • Marketing position that utilizes my writing skills and enables me to make a positive contribution to the organization.
  • Accomplished administrator seeking to leverage extensive background in personnel management, recruitment, employee relations and benefits administration in an entry-level human resources position.
  • To transfer the office management expertise gained during eight years in a corporate setting to a managerial-level position for an established non-profit that needs fundraising and event-planning talent
  • To find a role in Human Resources that will utilize my experience with legal forms, payroll and employee recruitment as well as enable me to grow within the company.

The pattern is clear: Describe the position for which you’re applying, often with obvious fluff.  Rest assured that saying that you want to “make a positive contribution to the organization” does not give you an advantage over those candidates who don’t state it.

Don’t waste the reader’s attention on a rehash of the job description and canned drivel.  Leave out the objective.  Instead, write a three-or-four-bullet summary of your skills that summarizes the rest of the résumé.  For example:

  • Seven years experience in system administration on Linux and Windows datacenters
  • Certified MCP (Microsoft Certified Professional), working on CCNA (Cisco Certified Network Associate)
  • Four years help desk experience for 300-seat company, and fluent in Spanish

A hiring manager with 100 résumés to sift through isn’t going to read the whole thing word-for-word unless you give her a reason to.  Without a summary at the top, the reader has to skim to find the good parts.  Make it easy for her to find the good parts.

Finally, note that Julieanne’s quip gets to the heart of what’s wrong with the objective: It’s all about what the candidate wants. It’s like saying “Hi, glad to meet you, I’m Bob Smith, here’s what I want from your company.” The résumé is a tool to help you get the interview, and that starts with telling the reader what you can do for her, not the other way around.

(For more on objectives, see The worst way to start a resume)

The worst way to start a résumé

October 26, 2010 Job hunting 5 comments , ,

As I go through dozens of resumes, I’m amazed by how many people still waste the crucial top two inches of their resumes with drivel like this:

Objective: A fast-paced, challenging programming position or other technical position that will utilize and expand my technical skills and business experience in order to positively contribute to an organization.

You and everybody else, buddy. Why should I give it to you?

That top of the resume is prime visual real estate. It’s the first thing I see when I open your email or Word document. I want to see a summary of who you are, and how you can help me by joining my organization.

Here’s an imaginary summary from a programmer applying for a Linux-based web development position:

7 years professional software development, most recently specializing in Perl and PHP, including

  • Developing object-oriented Perl and PHP, including interfacing with Oracle and MySQL on Linux (3 years)
  • Creating intranet database applications with ColdFusion and Access (2 years)
  • Creating shareware audio analysis programs for Windows in C/C++ (5 years)

In just a few lines, she’s summarized the real meat of who she is and what she’s going to bring to the position. The key words for the job to hit are bolded, to make them easier to find for the reader. Note that in this case, she has not bolded “Windows”, “Access” and “ColdFusion” because that’s not something she chooses to pursue further. It’s part of her background, but not worth emphasizing.

The skeptical reader may ask “But what if she’s applying for something that’s not a Linux web position?” Then she’ll modify her resume for that job when she applies for it. Takes only a few minutes, but it’s more likely to draw the interest of the reader. You’ve got a computer, you’re flexible! Tailor the resume to the position.

The still-skeptical reader may say “But what if I’m applying for 100 different jobs?” Don’t apply for 100 jobs. There aren’t 100 jobs out there that match you and your skills. Why waste your time? Spend the time working on the ones’ that match.

Bonus mini-rant: “References available upon request” is also fluff. Nobody has ever said “Hmm, this guy LOOKS qualified, but doesn’t have references available. I better not bother with an interview.” Kill it.

(Originally posted at oreillynet.com)